Privacy Policy

1. Introduction

Welcome to Japan Hand (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

Personal Information
  • Name
  • Email address
  • Phone number / WhatsApp
  • Location details
  • Booking information
Usage Information
  • Pages visited
  • Time spent on site
  • Device and browser information
Communication Data
  • Messages or inquiries you send to us
  • Customer support interactions
3. How We Use Your Information

We use your information to:

  • Process and manage bookings
  • Match you with suitable local helpers
  • Respond to inquiries and support requests
  • Improve our services and user experience
  • Send important updates related to your booking
4. Sharing of Information

We may share your information with:

  • Local helpers (only necessary details to fulfill your request)
  • Service providers (hosting, analytics, communication tools)
  • Legal authorities if required by law

We do not sell your personal data to third parties.

5. Data Security

We take appropriate measures to protect your information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security.

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze user behavior
  • Enhance your browsing experience

You can control cookie settings through your browser.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent

To make a request, contact us using the details below.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

9. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us: