How it works
Have more questions? Contact us.
Step 1: Search or Browse
Explore categories or use the search bar to find the type of help you need in your destination. From airport support to local exploration, everything is organized for easy access.
Step 2: Choose or Request
Select a service that fits your needs, or submit a custom request if you’re looking for something specific. Our platform is flexible, so you’re not limited to fixed options.
Step 3: Share Your Details
Provide your date, time, location, and any special requirements. This helps us match you with the most suitable local helper for your request.
Step 4: Get Matched & Confirm
We connect you with a trusted local helper. Once confirmed, your booking is secured and ready.
Step 5: Meet Your Helper
Meet your helper at the agreed location and time. They’ll assist you in real-time, making your experience smooth and stress-free.
Step 6: Enjoy Your Experience
With local support by your side, you can explore Japan with confidence and focus on enjoying your journey.
Flexible for Every Need
Whether you need help for one hour or a few hours, Japan Hand is designed to fit your schedule. You can combine multiple services or request something completely custom.
Need Something Specific?
If you can’t find exactly what you’re looking for, simply send us a custom request. We’ll create a solution tailored to your needs.