About Us
We help tourists in Japan.
A Local Hand, Wherever You Are in Japan
Japan Hand is an on-demand marketplace that connects travelers with trusted local helpers across Japan. We provide real, human assistance exactly when you need it—making travel smoother, easier, and more enjoyable.
What We Do
From navigating busy stations and ordering food to settling into your accommodation or exploring local areas, Japan Hand helps you handle real-life travel moments with confidence. You can book support for short, practical needs or request fully customized assistance based on your journey.
Part of a Larger Travel Ecosystem
Japan Hand is part of a growing network of platforms dedicated to helping tourists in Japan:
Jasumo – Travel guides, information, and local insights
Jasumo Tickets – Access to events, festivals, and experiences
Jasumo Shop – Curated products and essentials for travelers
Together, these platforms create a complete support system—from planning your trip to experiencing Japan on the ground.
Our Local Helpers
Our helpers are locals who understand their cities, culture, and language. They are not tour guides, but reliable companions who help you navigate everyday situations with ease.
Our Mission
Our mission is simple: to remove the friction from travel in Japan by providing accessible, real-time human support—so you can explore with confidence.