Send Your Bags Ahead
Luggage Forwarding in Japan
Japan's luggage delivery services can save you from carrying heavy bags between hotels, stations and airports. Your helper arranges the forwarding, completes the Japanese forms and makes sure your luggage is sent to the right place.
What this service is
You do not have to carry every suitcase with you across Japan.
Luggage forwarding is one of the easiest ways to make a multi-city trip more comfortable, particularly when you are changing hotels, travelling by train or heading somewhere with stairs and limited luggage space.
Japan Hand helps you arrange luggage delivery between your accommodation, airport or another permitted destination.
Your helper handles the practical details in Japanese and makes sure you understand when your luggage will arrive.
Who This Service Is For, and What We Do
The Problems We Solve
- The forwarding form is entirely in Japanese – Address fields also follow the Japanese format, which can be confusing for visitors.
- Service options are not explained in English – Visitors may struggle to choose between speed, cost and other delivery options.
- Japanese stations were built before wheeled luggage – Stairs can appear in places where visitors expect escalators or lifts.
- Several shinkansen routes require advance reservation for oversized bags – Boarding without the required reservation can result in additional charges or restrictions.
- Rush hour with suitcases is genuinely difficult – Large luggage can make crowded trains uncomfortable for both visitors and other passengers.
- Some accommodation cannot accept early delivery – Luggage sent before the check-in date may not be accepted or stored.
What Your Helper Does
Reassurance
We check the practical details before your luggage goes anywhere.
That includes the destination, timing and any relevant restrictions. If a particular forwarding route or delivery date is not possible, we will tell you before the luggage is sent.
Duration
Most forwarding arrangements can be organised as part of your hotel check-out or luggage handover. For complex multi-city trips, we recommend arranging the plan in advance.
Pricing
Our service fee depends on the number of bags, destinations and level of assistance required. The luggage forwarding company’s delivery charge is separate. Tell us where your luggage is now, where you want it sent and when you need it there. We will explain what can be arranged and provide a price before anything is agreed.
FAQs
Can you send my luggage between hotels?
Yes. Where the accommodation and forwarding service support it, your helper can arrange the process and explain the timing.
Can you send luggage to an airport?
In many cases, airport forwarding is available, but the exact service and collection arrangements depend on the airport and provider. We can check what applies to your journey.
How far in advance should I arrange forwarding?
It depends on the route and delivery destination. For important connections, arranging it before the day you need the luggage is recommended.
Can you complete the Japanese forwarding form?
Yes. Your helper can assist with the Japanese information and make sure the destination details are entered correctly.
Can I send everything?
Not necessarily. Forwarding services have restrictions on certain items. Your helper can help identify what should travel with you and what may be eligible for forwarding.
Can I send luggage from a hotel?
Many hotels can arrange luggage forwarding, although services vary. We can help communicate with the accommodation and organise the practical details.
Can you help if I am staying in a small hotel or ryokan?
Yes. We can check whether the accommodation can handle forwarding and explain the available process.
Can you arrange forwarding for several bags?
Yes. Tell us how many bags you have and where each needs to go.