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Tell us what you need, and we’ll match you with the right local helper.
Contact UsYou may check out all the available trips and book one that suits you.
Continue Browsing TripsFrom restaurant reservations and accommodation problems to local experiences, shopping, lost property and specialist cultural access, Japan Hand connects you with a local helper who speaks Japanese and knows how things work.
Book Japanese restaurants with local help handling reservations, calls, and difficult booking systems.
Enjoy Japanese restaurants with local help handling ordering, etiquette, communication, and conversation.
Manage allergies, dietary restrictions, restaurant communication, ingredient questions, and safe meal.
Identify halal ingredients, suitable dishes, food labels, preparation methods, and restaurant options.
Find suitable halal restaurants, confirm requirements, make reservations, and handle Japanese communication.
Start your Japan trip with airport meeting, luggage, transport, and arrival assistance.
Travel by Shinkansen with help choosing trains, booking seats, platforms, and transfers.
Navigate stations confidently with help finding platforms, transfers, tickets, and exits.
Have a local companion help with routes, communication, navigation, and travel needs.
Travel independently with wheelchair-accessible routes, transport planning, venue checks, and local assistance.
Travel comfortably with elderly family members through planning, accessibility, transport, and assistance.
Travel smoothly with children through family-friendly planning, activities, transport, meals, and support.
Resolve check-in problems, Japanese-only systems, key boxes, hosts, and accommodation issues quickly.
Provide practical support, local communication, navigation, and confidence throughout your Japan trip.
Arrange transfers, equipment, accommodation, lift access, lessons, and mountain travel logistics.
Handle rental procedures, paperwork, navigation, tolls, and Japanese communication throughout your journey.
Compare rail options, arrange tickets, explain restrictions, and navigate Japanese booking systems.
Explain ryokan customs, bathing etiquette, meals, check-in procedures, and traditional expectations.
Help arrange apartments, utilities, essentials, registration, deliveries, and everyday setup.
Resolve hotel problems, room issues, communication, complaints, and alternative accommodation arrangements.
Handle cancellations, delays, rebooking, airline communication, accommodation.
Plan shore visits, manage timing, transportation, local navigation, and return-to-ship logistics.
Collect bags, coordinate delivery, communicate with carriers, and bring luggage where needed.
Arrange luggage forwarding, delivery addresses, collection, tracking, and accommodation coordination.
Navigate departure procedures, check-in, luggage, security, terminals, and airport transfers.
Set up transit cards, mobile payments, charging, registration, and everyday transport access.
Coordinate transport, activities, reservations, schedules, communication, and changing group needs.
Discover smaller destinations, local attractions, businesses, food, and experiences beyond major cities.
Build practical Japan itineraries around your interests, dates, transport, and available time.
Navigate Japanese ticket systems, lotteries, payments, seating, collection, and event entry requirements.
Get local medical support, clinic coordination, appointment help, and Japanese interpretation throughout.
Recover lost belongings with local calls, reports, follow-ups, and secure collection assistance.
Solve unexpected travel problems, communicate locally, coordinate options, and get you moving.
Navigate embassy communication, appointments, paperwork, translations, and documentation requirements.
Assist with police communication, reports, lost items, directions, and local procedures.
Help gather records, translate documents, communicate with providers, and prepare required information.
Find optical services, explain prescriptions, arrange purchases, and handle Japanese communication.
Find emergency dentists, arrange appointments, explain problems, and interpret Japanese communication.
Find pharmacies, explain symptoms, translate medication information, and communicate with pharmacists.
Shop confidently with local help, Japanese communication, product advice, and shipping support.
Manage deliveries, redelivery, collections, tracking, hotels, parcels, and shipping arrangements.
Find prayer spaces, mosques, ablution facilities, suitable timings, and local access.
Handle everyday errands, forms, queues, payments, submissions, and Japanese office communication.
Prepare Japanese letters, forms, requests, applications, explanations, and official correspondence.
Translate Japanese documents, menus, instructions, signs, forms, and important information.
Make Japanese phone calls, explain your request, handle responses, and report back.
Assist with Japanese online payments, registration, verification, checkout, and payment instructions.
Find suitable ATMs, explain cash procedures, troubleshoot card issues, and assist locally.
Set up connectivity, troubleshoot activation, compare options, and handle provider requirements.
Check ticket sources, identify warning signs, assess risks, and help you avoid unreliable sellers.
Set up ticket apps, registration, verification, transfers, and confirm tickets display correctly.
Handle Japanese ticket terminals, payment, collection procedures, and delivery where permitted.
Navigate Japanese entry systems, lotteries, registrations, payments, and event requirements.
let’s know more
We help with practical situations that can be difficult to handle in Japan without Japanese language skills or local knowledge. This includes restaurant reservations, accommodation problems, medical visits, lost property, shopping, translation, Japanese phone calls and many other everyday situations.
No. Tell us what you are trying to do or what problem you are facing, and we will point you toward the most suitable service. If none of our listed services fits, you can send us a custom request.
Yes. Depending on the service, your helper can meet you and accompany you to restaurants, shops, hospitals, offices, stations, accommodation or other locations. Some services can also be handled remotely.
Our helpers speak different languages. Tell us your preferred language when you contact us and we will check what is available for your dates and location.
Yes. We cover regional and rural Japan where possible. Availability depends on the location, the service and how much advance notice we have, so we will tell you honestly what can be arranged.
Pricing depends on the service, location, duration, number of people, language required and urgency. Tell us what you need and we will provide a price before anything is agreed, with no obligation.