Japan Is Easier When Someone Local Can Help

From restaurant reservations and accommodation problems to local experiences, shopping, lost property and specialist cultural access, Japan Hand connects you with a local helper who speaks Japanese and knows how things work.

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Frequently asked questions

We help with practical situations that can be difficult to handle in Japan without Japanese language skills or local knowledge. This includes restaurant reservations, accommodation problems, medical visits, lost property, shopping, translation, Japanese phone calls and many other everyday situations.

No. Tell us what you are trying to do or what problem you are facing, and we will point you toward the most suitable service. If none of our listed services fits, you can send us a custom request.

Yes. Depending on the service, your helper can meet you and accompany you to restaurants, shops, hospitals, offices, stations, accommodation or other locations. Some services can also be handled remotely.

Our helpers speak different languages. Tell us your preferred language when you contact us and we will check what is available for your dates and location.

Yes. We cover regional and rural Japan where possible. Availability depends on the location, the service and how much advance notice we have, so we will tell you honestly what can be arranged.

Pricing depends on the service, location, duration, number of people, language required and urgency. Tell us what you need and we will provide a price before anything is agreed, with no obligation.